Thai        English     A++ Support The price of a license for any of our programs includes one year's support, which can be renewed for future years.  The support contract entitles you to ...  Support on the use of the program.  Response asap with a maximum of one business day.  Free version updates.  News on new products, enhancements, legislation changes and special offers.  Access to our forum to express your comments and suggestions for improvements.      A++ Software can support you better if you understand the support services available.     What services the support contract includes ...     Providing 'tips' on effectively using the program.  Explaining the program functions and specifications.  Diagnosing and analysing program related problems.  Suggesting workarounds for unusual requests.  Collecting feedback for future product development.  Although A++ Software will attempt to recover or repair any corrupt data it will not guarantee the success therefore it is essential that the data is backed up regularly on a grandfather, father son basis.  Should you require more than the support contract includes, contact us or one of our business partners for details of other services that can be provided. For the most comprehensive support use the Contact Us option on this web site.         When contacting Customer Support please supply the following information  The product version number.  The operating system.   Your data license number.   A detailed description of the problem, including any error messages.   Superior Thai Accounting Software